Terms of service

Masurry Clothing Brand – Terms of Service

Effective Date: [25-10-2025]
Last Updated: [25-10-2025]

Welcome to Masurry Clothing Brand.
By accessing or purchasing from our website, social media pages, or any other sales channels, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

These Terms of Service govern your use of the Masurry Clothing Brand website and all associated platforms (collectively referred to as “the Site”).
The terms “we,” “us,” and “our” refer to Masurry Clothing Brand, while “you” refers to the customer, user, or visitor.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of our website following any changes means you accept those changes.

2. Eligibility

By using our website or placing an order, you confirm that:

  • You are at least 18 years old, or you have obtained consent from a parent or guardian.

  • You will provide accurate and complete information during account creation and checkout.

  • You will not use our products for any illegal or unauthorized purpose.

3. Products and Pricing

  • All product descriptions, images, and prices are listed accurately to the best of our ability. However, we reserve the right to correct errors or inaccuracies without prior notice.

  • Prices are subject to change without notice.

  • We reserve the right to discontinue or limit the availability of any product at any time.

4. Orders and Payments

  • Orders are confirmed once full payment (or Cash on Delivery confirmation) is received.

  • We reserve the right to refuse or cancel any order due to incorrect pricing, stock unavailability, or suspicious activity.

  • For Cash on Delivery (COD) orders, customers are required to accept the delivery. Refusal without valid reason may result in suspension of future COD privileges.

  • All online payments are processed securely through trusted third-party payment gateways.

5. Shipping and Delivery

  • We aim to deliver orders within 3–5 working days across Pakistan.

  • Delivery times may vary depending on your location, courier availability, or unforeseen circumstances.

  • Shipping charges (if applicable) will be displayed at checkout.

For more details, please review our Shipping Policy (if applicable).

6. Returns, Refunds, and Exchanges

Our Return and Refund Policy governs all returns and exchanges.

  • Items can only be returned or exchanged under the conditions stated in that policy.

  • Sale and discounted items are non-returnable.

You can review the full policy here: [link to Return and Refund Policy]

7. Intellectual Property

All content on our website — including logos, images, product designs, text, and graphics — is the exclusive property of Masurry Clothing Brand and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use our materials without prior written permission.

8. Limitation of Liability

Masurry Clothing Brand shall not be held liable for:

  • Any direct, indirect, or consequential damages arising from your use of our website or products.

  • Delays or failures in delivery due to natural disasters, courier issues, or events beyond our control.

  • Any allergic reactions, damage, or misuse of products after purchase.

9. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
Please read it here: [link to Privacy Policy]

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of such external sites. Please review their terms and policies before engaging with them.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Business Name: Masurry

Business Number: +92 300-00 89 000

Business Email: masurry.info@gmail.com

Business Address: Pakistan

Masurry Clothing Brand reserves the right to modify or update these Terms at any time. It is your responsibility to review them periodically for any changes.